Being a novice on Video Conference technology, I was experiencing issues with our newly installed VC equipment. I managed to call Vscene’s support number that was on our documentation and my support issue was handled by Mohamad. From my little to no experience of the new kit, the support team was able to understand my situation and provide 1st class customer support. My translation of the problem (again unfamiliar with the equipment)was clearly understood and any technical translation was also broken down to help resolve the issue. I was very impressed with the customer service received and also learned a thing or two about our set up. Great support overall.
Vscene’ s reliability has been exceptional and the HD quality has provided an effective online means for real time face to face teaching with young people within e-Sgoil. Our external programme evaluation, shows the potential that Vscene and online teaching has as one of the tools available to local authorities and schools to meet the challenges of 21st century education.
Over the years I have encountered many VC problems and have had to call on Vscene for assistance and they have always sorted it out.
I have found the support team approachable and their service exceptional.
Vscene allows me to manage all aspects of video and teleconferencing with ease. Creating, scheduling and running conferences is made simple by their very user-friendly site. The one to one support I received from their team goes above and beyond that of any services I have used in the past. They have an amazing understanding of their product and really helped me get the best out of it.
Vscene has been providing Cardiff University with connectivity and bridging services for the past 17 years. We have always found the Team to be friendly and helpful, they provide immediate support for all our video conference requirements.
Vscene is an integral and indispensable part of our VC service. The flexibility of Vscene allows people to join our conferences no matter what facilities they are using and the tech support we receive from the Ajenta team is superlative.
Ajenta Vscene platform provides us with all-in-one remote teaching solution. The platform enables real-time collaboration between Universities, Institutes, and remote students, removing the physical barrier out of the class room experience.
Our Vscene Account Manager liaises with our partners to provide end-to-end business support, to ensure the platform is fully integrated with our other business solutions.
Ajenta have worked swiftly to respond to our immediate needs and ensured we we’re happy every step of the way.
Ajenta understood the urgency behind finding a solution that could perform anywhere and delivered on our expectations and on time. Adoption is growing rapidly and beyond expectations
Ajenta provided a system that connects to any device, regardless of location or network connection. Our users can easily connect and collaborate, share documents as well as host live training.
The guys at Ajenta really know their stuff. It's refreshing to work with a company that can convert out technical requirements into tangible results very quickly and efficiently.
PushDr brings clinicians into your home and into your life, whenever you need them via your PC, tablet or mobile using video. With the help from the team at Ajenta and the Ajenta video platform, this has enabled us to provide high quality video on any device over any network